Service, Newsletter, etc., Cancelation Survey Template
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1.- Introduction
[COMPANY NAME] is interested in learning more about why you cancelled subcription to the service, newsletter, etc. The information you provide will be used to improve our products/services. Your answers will be treated confidentially and will not be used for any purpose other than this study. This survey will take about 5 minutes to complete it.
1.
How long have you been using [COMPANY NAME]'s service, newsletter, etc.
Less than 6 months
More than 6 months but less than a year
1 to 3 years
More than 3 years
2.
How often did you use the service, newsletter, etc.
Once a week or more
2 or 3 times a month
Once a month
Less than once a month
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