Technical support client satisfaction
1.- Introducción
You have recently contacted with our customer service department and we would like to be sure that you are satisfied with our service.

The results will be useful to improve our service. Your responses will be treated confidentially and we will not use them for any purpose other than the research done by [COMPANY NAME].

This survey will take you approximately 10 minutes.
1. Based on your own experience, please rate the following statements being 1 very poor and 5 excellent.
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Ease contact with customer service
Representative effectiveness
Quality of the advice
Representative professionalism
Incident Resolution
Quickness of response by email
Quickness of response by phone
 
 
 
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